Reset Passwords Emails

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Home > System Admin Role > Page Builder > Correspondence Templates > Standard Templates > Reset Passwords Emails

Reset Passwords Emails

Admin > Page Builder > Correspondence Templates

There are two kinds of reset password emails. One to reset the 'Student's' password and one to reset 'User's' password. Pretty much everyone in the company is consider a 'Student' who needs to complete training requirements. 'Users' are those who manage training efforts, create classes, run reports, etc... Those people who are both 'Users' and 'Students' can tie the profiles together in the User Security settings so that the particular person can login using just one login (the User login) having access to both profiles.

Reset Student Passwords

Available Merge fields include:

Field	Merge Field	Where Information is Pulled from in System
Login Password	{PIN}	Pulls the 'Password' field from the Student File > Contact Info Page > Contact Tab.
Student First Name	{StudentFirstName}	Pulls the 'First Name' field from the Student File > Contact Info Page > Contact Tab.
Student Last Name	{StudentLastName}	Pulls the 'Last Name' field from the Student File > Contact Info Page > Contact Tab.
Student First, Last Name	{StudentFirstLast}	Pulls the 'First Name' field and the 'Last Name' field from the Student File > Contact Info Page > Contact Tab and puts them together such that they read 'First Name' 'Last Name.'
Student Last, First Name	{StudentLastFirst}	Pulls the 'Last Name' field and the 'First Name' field from the Student File > Contact Info Page > Contact Tab and puts them together such that they read 'Last Name', 'First Name.'
Student Login	{Login}	This merge field checks the setting in Admin > System Setup to see what the Cyber Train Login Field is AND then it looks to the Student File to find that information to fill this field.
Student Address	{StudentAddress}	Pulls the 'Address 1' field from the Student File > Contact Info Page > Contact Tab - Home Contact section.
Student City	{StudentCity}	Pulls the 'City' field from the Student File > Contact Info Page > Contact Tab - Home Contact section.
Student State	{StudentState}	Pulls the 'State' field from the Student File > Contact Info Page > Contact Tab - Home Contact section.
Student Zip	{StudentZip}	Pulls the 'Zip' field from the Student File > Contact Info Page > Contact Tab - Home Contact section.
Student City, State, Zip	{StudentCityStZip}	Pulls the 'City' field, 'State' field, and 'Zip' field from the Student File > Contact Info Page > Contact Tab and put them together so that they read 'City', 'State' 'Zip' - Home Contact section.
Student Home Phone	{StudentHomePhone}	Pulls the 'Phone' field from the Student File > Contact Info Page > Contact Tab - Home Contact section.
Student Work Phone	{StudentWorkPhone}	Pulls the 'Phone' field from the Student File > Contact Info Page > Contact Tab - Work Contact section.
Student Work Extension	{StudentWorkExt}	Pulls the 'Extension' field from the Student File > Contact Info Page > Contact Tab - Work Contact section.
Student Email	{StudentEmail}	Pulls the 'Email' field from the Student File > Contact Info Page > Contact Tab. The email address that it pulls is determined by the 'Primary Email' flag. When the 'Primary Email' = Work, it pulls the email from the work contact section and when the 'Primary Email' = Home, it pulls the email from the home contact section.
Student SSN	{StudentSSN}	Researching...
Student Empno	{StudentEmpno}	Pulls the 'Employee #' field from the Student File > Contact Info Page > Job Details Tab.
Student Hire Date	{StudentHireDate}	Pulls the 'Hire Date' field from the Student File > Contact Info Page > Job Details Tab.
Student Manager Name	{StudentManagerName}	Pulls the 'Manager' field from the Student File > Contact Info Page > Job Details Tab.
Student Type	{StudentType}	Pulls the 'Student Type' field from the Course File > Main Page > General Tab.
Student Primary Job Code	{StudentPrimaryJobCode}	Pulls the 'Job Code' field from the Student File > Contact Info Page > Job Details Tab that is marked as 'Primary' in the Job Info section.
Student Primary Job Title	{StudentPrimaryJobTitle}	Pulls the 'Job Title' field from the Student File > Contact Info Page > Job Details Tab that is marked as 'Primary' in the Job Info section.
Student Primary Org 1-5	{StudentPrimaryOrg1}	Pulls the 'Organization Code 1' field from the Student File > Contact Info Page > Job Details Tab that is marked as in the Organization Info section. There are 5 organization fields and depending on the one used, that information is pulled.
Student Misc 1-20	{StudentMisc1}	Pulls the 'Misc 1' field from the Student File > Misc Page. There are up to 20 miscellaneous fields and depending on the one used, that information is pulled.

Reset User Passwords

Available Merge fields include:

Field	Merge Field	Where Information is Pulled from in System
UserID	{UserID}	Pulls the 'UserID' from the Admin > Security > Users
User Name	{UserName}	Pulls the 'User Name' field from the Admin > Security > Users.
Email	{Email}	Pulls the 'Email' field from the Admin > Security > Users.
Password	{Password}	Pulls the 'Password' field from the Admin > Security > Users.
Current Date	{CurrentDate}	Pulls the 'Current Date' (Today's Date) into the email.
Current Time	{CurrentTime}	Pulls the 'Current Time' into the email.
Link to Cyber Train	{CTLink}	Pulls the 'Link' field from the Admin > System Setup.