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Home > Student Role > Home Page > Manager > Tuition Assistance - Manager

Tuition Assistance - Manager

Home Page > Manager > Tuition Assistance

The Tuition Assistance section is where Managers go to see their employees' tuition assistance program/classes.  Security permissions for this section of the Manager Home Page is determined in the Security > Home Page setup.


What is displayed in this section?
How do I see the details of a tuition assistance record?
What else do I need to know about tuition assistance?


What is displayed in this section?


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The columns of information displayed on the Tuition Assistance section is to help you know a little more about the status of your employees' tuition assistance achievements.


The columns of information displayed in the 'Tuition Assistance' section is to help you identify each tuition assistance record listed.  To track each course request with reimbursement, look to the Status and Paid Date columns. 

Let's look at the example above to help you understand how this page might look.  In this above example, let’s say the employee was accepted into the tuition assistance program.  There are five classes your employee needs to attend and complete for the full completion of the tuition assistance programs.  Currently, your employee has completed two classes (with one pending approval for payment), your employee is currently taking the third class and have requested the next class.  The table orders the requests by the Request Date so the historical information is at the top with the more recent information at the bottom.   

Column Name  What the Information Is Actions Available 
Student The Student is the name of your employee who is in the tuition assistance program The column is sortable by clicking on the Student link. Additionally, you can sort by ascending/descending order. 
Request Date The Request Date indicates the date the tuition assistance was entered into the system. The column is sortable by clicking on the Request Date link. Additionally, you can sort by ascending/descending order. 
Provider The Provider indicates who is providing the training class. The column is sortable by clicking on the Provider link. Additionally, you can sort by ascending/descending order. 
Name The training class Name is displayed here. The column is sortable by clicking on the Name link. Additionally, you can sort by ascending/descending order.
Dates The column displays the Date Range (start date and end date) for how long it is going to take to complete this training class. N/A
Amounts The column displays the Amount of the class is going to cost. This is basically the cost that the tuition reimbursement request and will be consider and approved or disapproved.
Paid Date This Paid Date column is blank until the tuition assistance request for training class has the status of 'Complete.'  Then this column indicates where your employee is in progress of getting the reimbursement.'

There are few statuses you can see here:

  • Pending Pay Approval - This status is the initial status for reimbursement approval process.  It is kicked off when your employee enters the information to complete the training class. 
  • Pay Approved - This status is what the request gets when the reimbursement request has been approved.  It will remain at this status until the 'Paid Date' is entered by the appropriate person.
  • Paid Date - This is the date the training class was reimbursed.
  • Pay Approval Denied - If the approval for the reimbursement is not approved, this is the status you will see.   
Status This is overall Status of where your employee is with the tuition assistance request process for the training class entered. 

There are few statuses you can see here:

  • Pending Approval - This status is the initial status for tuition assistance approval requests.  It kicks off the approval process.
  • In Progress - This status is what the request gets when the tuition assistance request has been approved.  It will remain at this status until your employee has the information to complete the class for re-imbursement.
  • Complete - Once your employee enters the information to indicate that it is complete, this is the final status for the training class and it kicks off the second approval process for reimbursement which is tracked and seen in the 'Paid Date' column.
  • Approval Denied - If the approval for the tuition assistance is not approved, this is the status you will see.   


How do I see the details of a tuition assistance class?


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If you want to see more information about a particular class, you click on the Student's Name.  This will take you into Tuition Assistance Page of the Student's File.  You will be able to see all the tuition assistance classes on file for this employee.

The Instruction bar at the top of the page is collapsible.  This message is used to help understand what actions can happen from this section of the system or any other messages that need to be displayed.  It is what the student sees (your employee) and follows when going through the tuition assistance program.  If you understand the instructions/messages and do not wish to see them anymore, you can collapse this section, freeing up some space on the page as you see in the screenshot below.



Notice at the bottom of the page, there is some information about the tuition assistance details for your employee.  The Yearly Max indicates the total allotment the student is allowed use for the year verse what has been Used to Date and what is Remaining.   Additionally, if there are Eligibility criteria for getting into the program, it will be listed here.  The Calendar Basis and Plan Year Start Date indicate when the Yearly Max starts over. 

Click on the Pencil Icon (Edit Option) to see details about a particular tuition assistance class.



There are up to four (4) tabs of information that can be reviewed here.
  1. General Tab - This is where the majority of the information needed for the tuition assistance request is added.  This tab is standard in Cyber Train meaning that your organization cannot change, delete or add fields to this tab.
  2. Miscellaneous Tab - If your organization has specific/custom fields needed to be filled in that is not covered by the standard fields in the General Tab, the student will need to fill out information here.
  3. Attachments Tab - This is the tab where the student will need to download/attach all supporting documentation for the tuition assistance request (training class information, how grading will work, receipt for payment, etc...)
  4. Approvers Tab - This is the tab where you will can see who approves the initial approval to take the class as well as the approval for reimbursement.

 

Column Name  What the Information Is Actions Available 
Request Date The Request Date is the date the tuition assistance class request was entered into the system. N/A
Name  The Name of the training class your employee want tuition assistance. N/A
Provider The name of the Provider/Vendor, college and/or company who is providing this training class. N/A
Start Date The date the training class is scheduled to start.  N/A
End Date The date the training class is scheduled to end. N/A
Cost The amount this training class costs. This is the cost that will be evaluated for reimbursement later.
Job Related This No/Yes field helps approvers to know if the request is related to your employee's job or not. N/A
Complete Date The Complete Date is the date the student completed the training class. This is one of two fields that needs to have information entered in order to kick off approval request for reimbursement. This field is not displayed until the student has been approved to take the class.
Grade The Grade as given by the instructor for the class.  This is one of two fields that needs to have information entered in order to kick off approval request for reimbursement. This field is not displayed until the student has been approved to take the class. 
Paid Date When the reimbursement for the training class is paid, the date it was paid is entered here. This field is not displayed until the student has been approved to take the class.
Amount Paid When the reimbursement for the training class is paid, the amount paid is entered here.  This field is not displayed until the student has been approved to take the class.
Reason This open text field is where the student can enter additional information for approvers to consider when approving the tuition assistance request.  This is also a great place for students to enter information if for their request if the training class is NOT job related. N/A



 

What else do I need to know about tuition assistance?


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This section creates approval requests in the Messages section should you be in the approval chain for tuition assistance requests and Messages is located in the left-hand menu bar of the Home Page

Additionally, if the Alerts feature setup for reminder tuition assistance requests, automated reminder emails could be sent to you if you have not approved a request in a timely manner.

See also